Our Leaders

Matt has consulted in a variety of industries in the United States, Asia, and Europe, including engineering technology, automotive technology, healthcare, pharmaceuticals, higher education, and manufacturing among others. He is also the developer and lead consultant for Acumen, Woodward's proprietary international investment analysis tool.    
 
Matt earned his MBA with Distinction from the University of Michigan Ross School of Business and holds a Bachelor of Science in Mechanical Engineering, magna cum laude and Tau Beta Pi, also from the University of Michigan. He volunteers in several non-profit relief organizations and is a US licensed private pilot with an instrument rating.

Previously, Kurt worked extensively in the publishing industry and with higher education institutions worldwide. He is actively involved in the IT industry and renewable energy segment.

Kurt holds a Bachelor of Science in Advertising from the University of Kansas.

Ryoma is an adjunct professor of management at the Nagoya University of Business and Commerce. He teaches strategic planning and sales management and engages his students to think creatively about ways to increase sales efficiency and satisfy customers.

In addition to the Marketing initiatives, Bob has taken a leadership position in promoting Business Ethics and Corporate Social Responsibility in Singapore. He is frequently interviewed by the media on these topics and has contributed to a book on the impact of the Financial Crisis and CSR.

Clients include Ascott Managed Residences, Royal Plaza on Scotts, VISA (and numerous member banks throughout out the region), HP, Fuji Xerox, Jones Lang LaSalle, Cerebos, Esplanade, Merck, Johnson & Johnson, AMD, Telekom Malaysia, Singapore Business Federation, Fractal Analytics, Abbott Supplements, Banyan Tree, Carlson Marketing, Infosys, Wipro, Wyeth. He has also been called on by various IT providers to set the tone for utilizing their solutions as enablers of an overall CRM implementation. A Permanent Resident of Singapore, he has worked in Asia for over 9 years. Bob is a faculty member of the National University of Singapore where, as an Adjunct Associate Professor, he teaches MBA courses in Customer Relationship Management, Business Ethics and Corporate Social Responsibility.

Demand for Bob’s ability as a consultant and public speaker is high, as he brings a hands-on experience from his extensive business experience and a considerable number of client strategy and execution successes to the engagement. He is passionate about the growth opportunities and business results to be achieved by "thinking big, starting small, and documenting contribution and impact." He believes that the best course to follow in seeing a return on your investment of resources is often through a deliberate combination of disciplines.

What is required above all is the need to work in concert with multiple customer channels, product and process touch-points, and life-cycle needs and expectations. This needs to be done from the customer’s perspective.

Bob’s approach to speaking and consulting on these same issues is grounded in facts, realism and in-depth, hands-on experience. His presentation style is an engaging and effective blend of personality, vision and aptitude.

He has presented to executive teams, senior change leaders, at major conferences and to corporate officers throughout the world’s various business sectors. Bob’s thought leadership has been sought on a wide range of topic areas, including CRM applications and tools, Customer experience, eCommerce and personalization, the integrated role of Sales & Marketing, and resource allocation and efficacy for long-term growth.

Bob brings more than 25 years of extensive international marketing and services background to the 1to1 Faculty. His presence has been instrumental in developing customer-specific, value-added programs for a wide array of end use markets.

Bob's career has comprised positions in Asia, Europe, and North America, and has thus far maintained his lifelong goal to work with customer-centric enterprises on six continents (He is still looking for that big breakthrough in Antarctica).

His academic credentials and continuing education provide him with an extensive technical and business background, initially through a Bachelor of Science with Fordham University, New York, NY. Bob then graduated from programs with both Harvard University Business School, in Cambridge, MA, and the Indiana University’s Kelly School of Business in Bloomington, IN.